Founded in 1989, Residential Bancorp is committed to making the home-buying experience simple and enjoyable for its customers from start to finish. Our mission is to become the first choice and a household name throughout the United States for home loans. With a vibrant, team-oriented corporate culture and a proven track record of success, Residential Bancorp is poised to become a leader in the mortgage lending sector. Led by talented, visionary executives, our experienced and knowledgeable associates provide superior customer service to our consumers, realtors and builders.
Residential Bancorp is proud to be a Fannie Mae/Freddie Mac and Ginnie Mae Direct Seller/Servicer, FHA Direct Endorsement and VA Automatic mortgage lender.
The dream of homeownership has always been at the very heart of the “American Dream”. We believe that homeownership is the foundation of financial security for aspiring families. At Residential Bancorp, we help you navigate the mortgage process with our core values of Integrity, Experience and Service; and help you realize the American Dream.
Corey Wood serves as the Company’s Chief Operating Officer, while Michael Luu oversees the Company’s Marketing and Sales efforts as Executive Vice President of National Production. Long-time business associates and friends for over twenty years, Corey and Michael set out to create an empire in the mortgage lending industry. Our Executive Managers bring a wealth of knowledge and hands-on experience to the Company, and exemplify the Company’s core values of Integrity, Experience and Service.
Our associates are critical to our success, thus our commitment to associate satisfaction is without rival in the mortgage industry. We foster a corporate culture that honors and rewards the service of our associates and promotes career development. You are not an anonymous number at our Company; you are part of the family. We are proud to have retained associates that were hired at the Company’s founding. At Residential Bancorp, career longevity is the norm, not the exception – a rarity in today’s marketplace.
We strive to hire and maintain the best mortgage lending professionals in the industry through competitive salary packages and benefits. We strongly believe in Family and Community and promote long-term stability and longevity in our associates’ career paths.
In all of our dealings with our fellow associates and customers, we pledge to do no harm, and to conduct ourselves at all times in accordance with our stated values. One of our organization’s core values is Integrity; and Residential Bancorp is committed to the guiding principles of fair, equitable and responsible lending. We believe that all creditworthy customers should be treated fairly, equally and have nondiscriminatory access to credit.
There is no substitute for real life, hands-on experience when it comes to mortgage lending. We make sure our associates have the knowledge and experience to ensure that our customer’s loans are processed, underwritten, closed and funded efficiently and accurately from application to post-closing.
At Residential Bancorp, we know that our continued success is dependent upon providing both our internal and external customers with best-in-class customer service. Whether it is our commitment to meeting and exceeding turn-time expectations for our branches, or closing our customer’s loans accurately and on-time, we demonstrate that excellent customer service is not just a goal, it is truly a core value.